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Multi Multi Multi

Come December 8th, a few notable changes will be implemented by the Federal Service Desk (

  • Multifactor Authentication (MFA) will go into effect for those who have an account with (Note, you do not need an account to receive help from
  • FSD is renovating their entire site, therefore it will not only look different but also have a different “feel.”

If you already have a account that matches the email address associated with your account you are ready for MFA. If your email address is different from that associated with your account, simply update your FSD email address to match your email address. This allows to link the two accounts to your profile.

The FSD site renovation is an update implementing current U.S. Web Design System (USWDS) standards.  The updated site has the same functionality however the user experience should be much better. You may obtain assistance from the help section of

Have questions concerning your accounts with and Give us a call.