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Tag: Federal Service Desk

Multi Multi Multi

Come December 8th, a few notable changes will be implemented by the Federal Service Desk (FSD.gov):

  • Multifactor Authentication (MFA) will go into effect for those who have an account with FSD.gov. (Note, you do not need an account to receive help from FSD.gov)
  • FSD is renovating their entire site, therefore it will not only look different but also have a different “feel.”

If you already have a login.gov account that matches the email address associated with your FSD.gov account you are ready for MFA. If your login.gov email address is different from that associated with your FSD.gov account, simply update your FSD email address to match your login.gov email address. This allows FSD.gov to link the two accounts to your profile.

The FSD site renovation is an update implementing current U.S. Web Design System (USWDS) standards.  The updated site has the same functionality however the user experience should be much better. You may obtain login.gov assistance from the help section of login.gov.

Have questions concerning your accounts with FSD.gov and login.gov? Give us a call.

 

 

Oh, the Things beta.sam.gov Can Do!

In January, FedBizOpps moved to beta.SAM.gov. What was once in FBO can now be found under Contract Opportunities in beta.SAM.gov. (GSA Interact, June 9, 2020)

Users can now save “contract opportunity” searches and receive emails when changes occur, which saves time from having to constantly search to see if changes have occurred. The set up for these notifications as well as other frequently asked questions are found under FAQS.

If you are looking for information about NAICS code or PSC, instructions including detailed videos may be found here. In addition, there are instructions for searching by place of performance in this video. (ibid)

Some major improvements, still in the development stages are:

  • Updated keyword search to allow phrase searches. This includes entering phrases in the search bar and obtaining focused results. This function will remove the current requirement of entering multiple terms in quotation marks, which can lead to unrelated results.
  • Development site improvements. The use of micro frontends allows for a superior experience as it minimizes interruptions by allowing individual systems parts to be upgraded rather than the entire site.
  • Future improvements. Look for enhancement to beta.SAM.gov, such as scheduling future searches and the option for filtering federal organization below sub-tier. Additionally, the ability to search for multiple states in a single search is on the horizon. (ibid)

For additional help, videos go to the beta.SAM.gov learning center. Assistance may also be found at the Federal Service Desk from 8 AM to 8 PM EST Monday through Friday at FSD.gov.

Feeling a little overwhelmed by beta.SAM.gov? Give us a call.