To improve customer experience associated with Minimum Order Quantities (MOQ), GSAAdvantage! now notifies agencies when their orders don’t meet MOQ requirements. If an item entered into a shopping cart is below the applicable MOQ, a note appears saying:
“The items from VENDOR fall below the contract Minimum Order of $____. In order to purchase this item, you have three options:
- Increase the quantity of the item.
- Shop for additional items under CONTRACT to satisfy the contract minimum. (Contains a hyperlink to show available items from the relevant contract)
- Investigate if another vendor offers the item with a lower contract minimum order (Contains a hyperlink to the original product detail page). Note that MOQ is sortable (e.g. lowest to highest MOQ).”
Aside from helping agencies avoid incorrect orders, this will work in favor of contractors — no more having to decline an order that you’re not supposed to decline due to its being ordered from an executive agency.
If you have questions, we can help! Give us a call at 301-913-5000.