GSA and DOL Join Forces to Bolster Unemployment Insurance Through Login.gov

The U.S. General Services Administration (GSA) and the U.S. Department of Labor (DOL) have expanded their partnership, offering all U.S. states the opportunity to utilize Login.gov. This expansion aims to enhance access, reduce fraud, and bolster security in the delivery of unemployment insurance benefits. (U.S. General Services Administration September 19, 2023)

Login.gov offers Americans a secure single-login gateway to access government benefits and services across over 40 federal and state agencies. Simultaneously, agencies employing Login.gov benefit from reinforced security and robust government-wide anti-fraud measures to ensure benefits reach eligible recipients. (ibid)

The GSA-DOL partnership builds upon a successful 2022 pilot in Arkansas, where Login.gov assisted over 19,000 individuals in verifying their identities to access unemployment benefits. Most recently, Login.gov integrated with the state of Hawaii, providing seamless access to unemployment and other critical services for those affected by the Maui wildfires. (ibid)

Login.gov’s role expands further, allowing users to access multiple federal agency benefits. For instance, Hawaii residents impacted by disasters can use a single Login.gov account to access FEMA services and disaster assistance loans, streamlining access to crucial services during times of need. (ibid)

Login.gov is continuously improving its capabilities, including a 24/7 multilingual contact center with phone support and in-person identity proofing options. These enhancements ensure a simple, secure, equitable, and privacy-protecting solution for accessing government services. (ibid)

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