The Biden Management Agenda was released last week. The Agenda includes the critical areas of strengthening the federal workforce, upgrading the customer experience, and administering the business of government. Government CIO Media and Research, November 19, 2021
The goal of the Agenda is to restore Americans’ faith in the government. The Agenda has three main objectives:
- Strengthen/empower the federal workforce.
- Deliver secure, equitable, and outstanding federal services as well as customer experiences.
- Manage the business of government to “build back better.”
To achieve this, cybersecurity and IT modernization will be foundational tools for government management and mission delivery. (ibid)
According to the Agenda vision statement, “Agencies will continue to work together to enhance and secure government information technology as vital support and a catalyst for mission delivery. The COVID-19 pandemic showed us how critical IT investments are to supporting mission delivery and the essential work of government.” (ibid)
The vision statement reads, “OPM and OMB also will continue to build out tools to support agency human resources professionals in data-driven strategic workforce planning and decision-making related to employee engagement, inclusion, and organizational performance.” The focus will be to ” make every federal job a good job.” The plan is to accomplish this through competitive compensation, enhanced engagement, and mission delivery, and union opportunities. (ibid)
The second objective is to make the delivery of improved customer service, a priority. The Biden administration wants to meet people where they are rather than ask the public to navigate through the many, and often hidden, government services areas. (ibid)
The vision statement reads, “Human-centered design research will drive the management of federal programs to develop a comprehensive understanding of how individuals interact with federal services. Through this process, agencies will identify barriers to service delivery and how those barriers create undue burdens on those the government serves, in particular for underserviced communities.” (ibid)
The third objective is improving federal acquisition and financial management systems. The Biden administration plans to prioritize US manufacturing as a way to stop future supply chain disruptions. The Administration plans for upcoming major acquisitions to support a reduction in carbon output. (ibid)
The agenda vision statement reads, “accomplishing these collective and activities will also require continuous improvements in our procurement, financial assistance, and financial management ecosystems. This shift will require new measures and processes, new training for the federal workforce, and new tradeoffs that agencies will need to address going forward.” (ibid)
The “next steps” within the Management Agenda are set to be released in early 2022. (ibid)
Questions about how this will affect future procurements? Give us a call.