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Tag: GSA Advantage!

GSA streamlines and saves you time

The General Services Administration (GSA) appears to have successfully modernized its catalog management system for the Advantage! program. (Federal News Network February 5, 2024)

GSA is increasing the user base of the new FAS Catalog Platform (FCP) after a successful trial period with Office Supplies 4 vendors. (ibid)

Mike Shepherd, the director of GSA’s catalog management office, explains the significant improvements of the FCP over the previous SIP system. He states that the FCP, replacing SIP, offers new features benefiting suppliers, acquisition workforce, and customers. It integrates with e-modification, capturing catalog updates and automating publishing modifications to GSA Advantage!. This greatly reduces the time it takes for vendors to add new products and delete items. It saves vendors an averge of 34 days by adding the products to their catalogs. Catalog deletions take place within 1 to 2 days of a modication submitted by the contractor, whereas it was common for it to take 10 or more days to delete products prior to the improvements. (ibid)

In addition to addressing long-standing issues, the platform includes automated data validation, a central hub for catalog actions, access to catalog history and a shared user interface. (ibid)

GSA plans to add more users and initiate a pilot for professional services on the platform. In addition, GSA aims to migrate the majority of Advantage! catalogs to the new platform by fiscal year-end. The plan also includes expanding the catalog platform to services contractors later this year, aiming for a simplified submission process. (ibid)

The new catalog is part of a broader effort to modernize GSA Advantage!, including consolidating schedules and updating user tools and backend systems, that both run and feed Advantage!. (ibid)

GSA will continue to gather feedback from users to address challenges and ensure ongoing improvement.(ibid)

Questions about the FCP improvements and how they might affect your contract? Give us a call.

Are you a MAS contractor or want to be one?

GSA is working to make it easier for prospective and current Multiple Award Schedule contractors to work with them. They have recently launched a new and improved Vendor Support Center (VSC).

According to eBuy’s Senior Program Analyst Rich Carlson, “our goals for this website overhaul were three-fold. One, we wanted to modernize the bedrock technology and make security enhancements, which aligns with VSC with other websites we’ve updated like GSA Advantage!. Second, we prioritized improving the user experience. And third, we needed to make business process improvements so the website is easier to maintain.” (GSA Blog January 12, 2022)

For the VSC update, GSA went straight to industry. An RFI was released in November with site navigation, help desk availability, and plain language as the main areas of focus. Based on the information obtained from feedback the VSC is searchable content takes less time and is much easier to find. The dynamic search function allows users to see all content when a word or phrase is entered into the search box. (ibid)

Another benefit of the VSC update is the ease of finding help desk information. The home page contains three types of locators for users individual Procurement Contracting Officer (PCO), Administrative Contracting Officer (ACO), and Industrial Operations Analyst (IOA). (ibid)

VSC site navigation is organized by: “I Want a Contract,” “Managing my Contract,” and “Contract Sales.” In addition, the new page “MAS Project Center,” stores resources for all MAS special projects. (ibid)

GSA is continually looking for ways to improve the customer experience and make it easier to do business with them. The new VSC is located at vsc.gsa.gov/vsc/. (ibid)

Questions about the new VSC or how to get started on your journey to a contract with GSA? Give us a call.