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Selling to the government

The 2023 GUAGE Report: Illuminating GovCon Industry Best Practices

For government contracting companies, keeping pace with industry trends and best practices is crucial. How do other companies in your sector operate? What strategies lead to success? How can you ensure project success, compliance, and business growth? Fortunately, a recently unveiled report can provide the answers. (GovCon Wire September 12, 2023)

For seven consecutive years, Unanet and CohnReznick LLP have collaborated to gather insights from GovCon organizations across the industry. The result is the GAUGE Report, and the 2023 edition is now available for free download. (ibid)

Understanding the GAUGE Report

The GAUGE Report serves as an annual industry roadmap, offering benchmarks, trends, and insights tailored to GovCon companies and executives. This comprehensive guide provides a window into the current market landscape, best practices, and forecasting techniques. (ibid)

Each year, Unanet conducts surveys involving GovCon organizations of various sizes and missions. In the 2023 edition, responses from over 1,100 GovCon executives and management were analyzed to uncover prevailing trends and best practices. The report’s name is derived from an acronym representing key focus areas for government contractors: Government contract compliance, Accounting, Utilization, Growth, and Efficiencies. (ibid)

Leveraging Benchmarking and Best Practices

The GAUGE Report serves as a valuable yardstick for GovCon businesses. It allows companies to establish relevant benchmarks for evaluating their performance and progress. By comparing their practices against peers, organizations gain insights into how they measure up and where improvements may be needed. (ibid)

The report also provides an overarching view of the current GovCon market and business environment. This perspective enables companies to align their strategies with industry trends effectively. (ibid)

The Key Takeaway: Leading Through Forecasting

The central theme of the 2023 GAUGE Report is the pivotal role of accurate forecasting and planning for GovCon firms’ success. It underscores the importance of precise forecasting, resource efficiency, service/product diversity, and contract versatility. (ibid)

For small and medium-sized GovCon companies, strengthening long-term planning by investing in infrastructure, understanding their pipeline, embracing technology, and seeking expert guidance is essential. The report also highlights the significance of indirect rate and return on investment forecasting. It addresses challenges in timekeeping and billing for SMBs compared to larger revenue companies and advocates for the adoption of a formal capture process for federal proposals. (ibid)

Key Insights from the GAUGE Report

Here are some noteworthy findings from each of the GAUGE Report’s topic areas:

Government Contract Compliance

  • 51% of respondents reported stable government oversight, while 46% noted an increase in oversight in the past five years.
  • Indirect rates were identified as a common audit challenge for government contractors.
  • Business systems, particularly accounting systems, played a crucial role in winning solicitations. (ibid)

Accounting

  • The most common days sales outstanding (DSO) range among respondents was 31 to 45 days.
  • Smaller GovCon firms had shorter invoice cycles.
  • Mergers and acquisitions remained active, with 36% of respondents prioritizing M&A in 2023. (ibid)

Utilization

  • 61% of GovCon executives reported mature resource management disciplines.
  • Centralized project management offices (PMOs) gained popularity, reflecting the trend toward standardizing project management practices.
  • Projects were typically delivered on time and on budget. (ibid)

Growth

  • Personal relationships and market intel tools were the preferred avenues for discovering new opportunities.
  • Firms with a formalized capture/gate process had a competitive advantage in pursuing suitable opportunities. (ibid)

Efficiencies

  • 41% of GovCons changed their indirect rate structure in the past 12 months.
  • Fluctuating indirect costs emerged as a challenge for many firms. (ibid)

Using the GAUGE Report Findings

Understanding the latest trends in your industry is valuable, but what’s next? To capitalize on this knowledge and enhance your business:

  1. Download and Review: Access the full 2023 GAUGE Report to gain in-depth insights that can serve as a roadmap to success. The report offers a wealth of data to inform your strategies. (ibid)
  2. Benchmark and Apply: Use the GAUGE Report for benchmarking against industry standards and applying best practices. This knowledge empowers your GovCon business to excel in various areas. (ibid)

Would you like to use insights from the GAUGE Report, to gain a competitive edge and achieve higher performance? Give us a call.

SBA Halts New Applications for 8(a) Program: What You Need to Know

The Small Business Administration (SBA) has put a temporary hold on accepting new applications for the 8(a) small business program. This move comes in the aftermath of a significant court decision that found parts of the program unconstitutional. (Washington Technology August 21, 2003)

The crux of the matter lies in the SBA’s utilization of the “rebuttable presumption” process, which allowed many companies to be certified as small, disadvantaged businesses without substantiating their social disadvantage. However, a recent court case, involving Ultima Services, a non-8(a) company, challenged this process. The court ruled in favor of Ultima Services, asserting that the use of rebuttable presumption violated their Fifth Amendment rights. Consequently, the SBA has been compelled to halt the acceptance of new 8(a) program applications. (ibid)

If your company was certified through the rebuttable presumption process, there are specific actions you must take to continue in the 8(a) program. The newly released guidance requires affected businesses to submit a “Social Disadvantaged Narrative.” This narrative should encompass the identities forming the basis of your social disadvantage, detailed accounts of discriminatory incidents related to education, employment, or business history, including dates, locations, parties involved, conduct details, and motivations behind the bias or discrimination. You should also elucidate how these incidents impacted your business progression. (ibid)

Existing applicants can proceed with their applications, though additional information might be needed. For those already within the 8(a) program, the narrative submission is not obligatory if previously completed. (ibid)

SBA is closely collaborating with the Justice Department to chart the course ahead in response to this court decision. Despite the temporary suspension of new applications, the agency is working on directives for agencies to continue awarding contracts to 8(a) firms. (ibid)

Remember, this situation is evolving. A hearing on August 31st could bring about changes, and SBA’s forthcoming guidance for contract awards to 8(a) firms remains eagerly anticipated. Furthermore, it’s important to note that the court’s ruling doesn’t affect 8(a) firms owned by Alaska Native Corporations or tribally-owned entities. They can continue business as usual. (ibid)

Stay tuned for updates as this story unfolds, and ensure you’re up to speed on the latest developments in the 8(a) program landscape. Should you have questions concerning the newly released guidance requirements, give us a call.

Prohibited telcom equipment may cost you

The General Services Administration’s (GSA) Office of the Inspector General (OIG) published a new report highlighting GSA’s failure to address prohibited telecom items on its Multiple Award Schedule (MAS) contracts. The report states that this puts customers at risk of unauthorized surveillance by foreign adversaries. In 2017 and 2018, Congress passed laws prohibiting the procurement of certain telecom and video surveillance services from specific entities, with FAS responsible for ensuring compliance. However, the OIG report reveals that FAS’s reliance on contractor self-certifications and the Prohibited Products Robomod process is inadequate in preventing the inclusion of prohibited items on MAS contract price lists. (MerriTalk July 11,2023)

The report also identifies FAS’s shortcomings in taking sufficient action against contractors violating Federal Acquisition Regulation (FAR) restrictions, as well as the lack of a process to notify customer agencies about purchases of prohibited telecom items. Furthermore, FAS initially failed to comply with FAR requirements by not including subsidiaries and affiliates of named entities in their efforts to identify prohibited items on MAS contracts. To address these issues, the OIG has made five recommendations to FAS Commissioner Sonny Hashmi, including strengthening controls and implementing more stringent consequences for non-compliant contractors. (ibid)

This report from the GSA’s OIG follows the release of the Federal Communications Commission’s (FCC) “Covered List,” which prohibits the sale of telecom network equipment and services from certain China-based providers due to national security concerns. The FCC’s ban aims to safeguard the nation’s communications networks and enhance the security and resilience of the domestic supply chain. These efforts reflect the commitment of both agencies to protect national security and mitigate risks associated with unauthorized telecommunications equipment and services. (ibid)

Questions about prohibited telcom items? give us a call.

Ch-ch-changes from GSA


In July 2023, the General Services Administration (GSA) Federal Acquisition Service (FAS) plans to issue Solicitation 47QSMD20R0001 – Refresh # 17 and a mass modification (mass mod) to all existing contracts. (buy.gsa.gov June 15, 2023)

Here are the upcoming changes associated with Solicitation 47QSMD20R0001 – Refresh # 17:

A: Changes to Overall MAS Solicitation:

  • GSA will implement various changes to SCP-FSS-001.
  • The requirements for Joint Venture entities will be clarified.
  • GSA will incorporate the GSA/SBA 8(a) Partnership Agreement on MAS.
  • Clause and provision updates will be incorporated as necessary through Federal Acquisition Circular (FAC) 2023-04 and GSAR Change 166.
  • Sustainability requirements will be clarified, referencing the GSA Green Procurement Compilation.
  • Highly Competitive Language will be removed. (ibid)

B: Changes to Specific Large Category, Subcategory or SIN:

Facilities (B):

  • SIN 561210FAC – Facilities Maintenance and Management will undergo revisions. (ibid)

Industrial Products (E):

  • SIN 332510C – Hardware Store, Home Improvement Center, Industrial or General Supply Store, or Industrial Maintenance Repair and Operations (MRO) Distributor – Catalog will be revised. (ibid)

Professional Services (H):

  • A new subgroup, Program Evaluation Services, will be added under SIN 541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services. (ibid)

Transportation and Logistics Services (K):

  • The required Template for SINs 492110 & 492110SB Local Courier/Messenger Delivery Services will be revised.
  • The required Templates for SIN 485 – Ground Transportation and SIN 532111 – Automotive Equipment Rental and Leasing – Rental Supplemental Vehicle Program (RSVP) will be revised. (ibid)

Travel (L):

  • The required Template for SIN 531 Employee Relocation will be revised.
  • The required Template for SIN 531110 Long Term Lodging will be revised. (ibid)

Join GSA for the upcoming GSA FAS public webinar on Wednesday, June 28, to learn more about the changes to MAS Solicitation 47QSMD20R0001 and the mass mod. The webinar will be in a listen-only format, but you can ask questions via chat. (ibid)

Webinar Attendance Information: MAS Refresh 17 and Upcoming Mass Modification

Date: Wednesday, June 28, 2023

Time: 1 – 2 p.m. EST

You can join the webinar via the provided Zoom link. (ibid)

Questions about all of the changes taking place? Give us a call.

Giving small minority owned businesses a fair shake

The Small Business Administration and the General Services Administration have launched an initiative to improve the identification of minority-owned contractors. The aim is to simplify the process for federal procurement officials to connect with small, disadvantaged businesses across sectors. As part of President Biden’s goal to direct $100 billion in expanded contracting opportunities to historically marginalized firms by 2025, the initiative focuses on increasing federal contracting opportunities for small disadvantaged businesses (SDBs). (Nextgov May 30, 2023)

In the announcement released on May 25th, the General Services Administration and the Small Business Administration will establish a pool of SDBs participating in the 8(a) Business Development Program. This program will assist selected firms in gaining better access to federal contracts under the GSA’s Multiple Award Schedule Program. The SBA’s 8(a) program has proven successful in fostering partnerships between the government and SDBs while providing support to minority-owned businesses seeking federal contracts. (ibid)

The establishment of the pool of 8(a) firms aims to make it easier for procurement officials to locate and contract with small, disadvantaged businesses across industries. Historically, this has been a challenge due to a lack of centralized resources for identifying and engaging SDBs throughout the federal government. However, the May 25th announcement lacks details on acceptance requirements and the process for directing solicitations and contracting opportunities to the selected firms. Further information is yet to be provided by the SBA and GSA. (ibid)

The success of the initiative will depend on specific factors, according to Courtney Fairchild, president of the government contracting consulting company Global Services. Fairchild suggests that analyzing individual awards and the dollar value of aggregate awards through the pool will help determine the effectiveness of the effort. If successful, similar MAS Pools for Woman-Owned, HubZone, and service-disabled veteran-owned small businesses could be implemented to increase opportunities across all SBA-certified socio-economic groups. (ibid)

Experts recommend additional metrics for measuring the program’s effectiveness, such as the size and scope of available opportunities, the length of engagement, and the relevance of North American Industry Classification System codes. These metrics can help determine if the pool successfully recruits firms from a wide array of sectors. (ibid)

Whichever approach is taken to evaluate its success, the new program provides an opportunity to showcase the strengths, diversity of thoughts, and varied technological capabilities within the SDB community, according to Earl Stafford, CEO of Aperio Global, an SDB specializing in cybersecurity and artificial intelligence solutions. (ibid)

President Biden announced the plan in June 2021 to allocate $100 billion in federal contracting opportunities to SDBs over a five-year period, representing an almost 50% increase in set-asides for minority-owned businesses. Federal agencies seem on track to meet this goal after awarding $62.4 billion in federal contracts to SDBs last year, accounting for at least 11% of all federal contracting opportunities. The Office of Management and Budget has since raised contracting goals for all agencies and directed the SBA to award at least 12% of all federal contracts to SDBs in fiscal year 2023. (ibid)

Would you like to know more about the initiative to connect SDBs to federal agencies? Give us a call.