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Tag: community of practice

Automating Robots, the GSA Way

To deal with the breakneck pace of emerging technology, GSA has formed a Community of Practice (CoP), specifically for Robotic Process Automation (RPA). This will give government leaders a forum to collaborate and share ideas on how RPA might be implemented into respective agencies.  (GSA.gov, April 2019)

Executive Sponsors of the RPA CoP are GSA Chief Financial Officer Gerard Badorrek and GSA Technology Transformation Services Director Anil Cheriyan. The CoP will be chaired by Ed Burrows of the GSA Office of the Chief Financial Officer (CFO). (ibid)

The RPA aims to shift members of the federal workforce from low-value to high-value work. Additionally, it allows agencies to cost-effectively automate manual, repetitive, and rule-based operations. (ibid)

Some RPA benefits include:

  • Improving and re-engineering processes as they are automated
  • Using fewer resources to complete work
  • Increasing the efficiency of existing operations
  • Reducing costs partly by absorbing various new requirements without additional hiring or spending
  • Reducing processing errors
  • Reducing processing cycle times (ibid)

The GSA Office of the CFO will leverage the existing TTS CoP management capabilities to lead the RPA CoP. If all goes as planned, the RPA CoP will assist in advancing agency missions well into the future.

Do you have questions about the RPA CoP? Give us a call at 301-913-5000 to discuss how this can affect you.