Over the last few years, the Federal Acquisition Service (FAS) has focused on improving customer and employee experiences. FAS is building on that foundation with the following four new initiatives:
- Modernize and consolidate the schedule contracts
- Develop commercial platforms under Section 876
- Develop a contract acquisition lifecycle management system
- Move toward catalog management for all products and services (Federal News Network July 1, 2021)
According to Sonny Hashmi, FAS Commissioner, the goal is to reduce friction for agency customers and contractors selling their products and services. (ibid)
At a recent Government Procurement Conference Hashami said, “if you look at the transactions that are going through, the majority are in the service marketplaces, whether it’s in IT or non-IT services. Then we have a products catalog marketplace and those experiences are slightly different how you buy a product is slightly different than how you engage with a vendor on services. We have to kind of provide that distinction. When it comes to products, we’re seeing customers increasingly wanting to see a self-service type, model, more of an e-commerce model. So that begs the question of what’s the future of GSA Advantage? How do we scale it? How do we make it more powerful? Then, of course, there’s a new policy frameworks coming our way from Section 889, supply chain risk management, cybersecurity and cybersecurity maturity model certification (CMMC) compliance. We have to incorporate all of those as part of our thinking as well.” Hashmi noted that the effort to consolidate is 90% complete. (ibid)
The deputy commissioner at FAS, Tom Howder, expects GSA to make an award near the end of fiscal 2021 to develop the catalog management system. The contractor awarded will help manage data and catalog listings. The goal is to “make it easier for contractors to get on GSA contracts” according to Howder. (ibid)
Hashmi noted the focus on the customer is guiding its request for information and the possibility of setting up a new cloud services blanket purchase agreement. He noted that FAS is aware that the more GWACs and multiple award contracts they create, such the OASIS replacement including POLARIS, ASTRO and 8(a)STARS III, the more confusing it may become. (ibid)
Hashmi said, “give us some time. We don’t want to break what works. Industry should not worry that we’re going to take opportunity away from them. If you’re a company that’s been very successful on OASIS, engage in the OASIS replacement conversation, make sure that you are also going to be very successful on the new contract. But if you’re a company that was left out of OASIS, guess what, you now have an opportunity to also be successful in the new contract vehicle. That’s where I’m looking at it. Now we want to make sure that we talk constantly with our customers and our suppliers. So we can wait until this thing gets released and then say, ‘Well, this is not going to work for us.’ Or you can engage with us now to make sure we build something that’s going to actually work for you. We’re a couple of years away from this being fully figured out and issued. That’s plenty of time for us to rethink how we are going to do competition. Engage with us, give us some ideas, and then let’s make it so that it’s accessible for you.” (ibid)
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